FAQS

A:Yes, we offer free samples for 10-50g.

A:Yes, the MOQ varies depending on the product. For most standardized extracts, the MOQ is 1kg. Please contact us for details on specific products.

A:Most of the products are in stock. Quality below 100kgs can be delivered within 5-7 days.

A:Yes, we have successfully obtained a comprehensive range of quality system certifications, including ISO 22000, ISO 9001, FDA, HALAL, KOSHER, SC, USDA Organic, EU & NOP Organic, SGS, and FSSC 22000, among others. Please feel free to contact us for more detailed information about our certifications and compliance standards.

A:Yes, for larger quantity, we always support with better price.

A:We warmly welcome customers to visit our facilities. Botanical Cube operates three production bases, strategically located in Shanyang County (Shangluo City), Huyi District (Xi'an City), and Sanyuan County (Xianyang City).

A:All of our products undergo rigorous quality control (QC) testing and are verified by our quality assurance (QA) team. Any material that fails to meet our standards will not be released to customers. If a quality issue is confirmed to be caused by us, we will promptly offer a replacement or issue a full refund.

A:We operate three R&D centers and advanced laboratories with instruments like HPLC, GC-MS, and ICP-MS. All batches undergo strict quality control and third-party verification when needed.

A:Yes, our R&D team specializes in custom extraction and formulation services. We can work with you to meet specific potency, purity, and delivery format requirements.